万濠会

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汽車客戶服務運營管理平臺

客戶背景

KEHUSHIMOUQICHEJITUANHEQIXIAMOUPINPAIGONGSILIANHEJIANLIDEHEZIGONGSI,ZHUYAOWEIGAIPINPAIQICHEZAIZHONGGUOSHENGCHAN、XIAOSHOUDEQIXIAGEZHULICHEXINGTIGONGBAOKUOPENGZHUANGZIDONGQIUZHU、LUBIANJIUYUANXIEZHU、QUANYINKONGMIANTIDIANHUA、SHISHIANXUJIANCE、QUANCHENGYINKONGLINGHANG、BEIDAOCHELIANGDINGWEI、SHOUJIYINGYONGDENGZAINEIDEERSHIDUOXIANGQICHEANQUANXINXIFUWU。

項目需求

· CHUQIJIANSHEDEITYUNWEIGUANLIXITONGZAILINGHUOXING、FUWULIUCHENGSHANGXIANXIAOLV、XITONGGONGNENGXING、YIDONGFUWUXINGDENGFANGMIANDOUYIBUNENGMANZUGAOSUFAZHANDEITYUNWEIXUQIU;

万濠会· IT、Care、TS、QD、CAIWU、FAWU、QAQIDABUMENXUYAODUIHEXINYEWUFUWUJINXINGGAOXIAOZHICHENGDEXINYIDAIFUWUYUNYINGXITONG。

解決方案

· BUSHUHyper SaaS Cloud-Based DeliveryDEYUNKEYIFUCSM SaaSBANBEN;

万濠会· TONGGUOCSM SaaSLINGHUOGUANLIQIYENEIBUZUZHI,MINJIEDINGYIBUTONGLIUCHENGHEKAOHEZHIBIAO,ZHICHIGONGYINGSHANGZHENXUANJIZHI,DANXINGJIFEIRANGCHENGBENHETOURUGENGHELI;

· ZIDAIAPPHEWEIXINYINGYONG,YUBENTUHEQUANQIUDEZHULIUJISHITONGXUNGONGJUJICHENGDATONG,ZAIBUTONGSHENGTAIDECHANPINJIANJINXINGFUWUXIANGYINGJIGONGDANCHULI;

· ZUNXUNGUOJIA、XINGYE、QIYEDEXIANGGUANFAGUIHEANQUANBIAOZHUN,FUHEQIYEITANQUANNEIKONGYAOQIU,BINGNARUQIYEYONGHUSHENFENSHENGMINGZHOUQIGUANLI,JIZHONGRENZHENG、SHOUQUANHEFANGWENKONGZHI。

客戶收益

万濠会· YIGEYUENEIWANCHENGCSMXITONGSHANGXIAN,RONGHELEQIDABUMEN(IT、Care、TS、QD、CAIWU、FAWU、QA)DEGONGZUOLIUCHENG,JIANLITONGYIDEGONGZUOPINGTAI;

万濠会· YOUXIAOTISHENGDUOBUMENXIETONGGONGZUODEXIAOLV,XIETONGBANGONGYONGSHISUODUANZHI2TIAN;

· JIANLISLAJIZHI,KENAGUANBINGJILIGEGELIUCHENGHUANJIEZHONGXIANGGUANRENYUANDECHULISUDU;

· 定時輸出理賠、個案、板塊等數據分析各類增量和全量報表。
 

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